Cancellation Policy

Effective: 19 August 2026

1. Before payment

You may cancel or abandon checkout at any time before payment is completed. No order is created as a completed purchase until payment is successfully confirmed.

2. After successful payment

Because digital notes may be made available shortly after successful payment, an order generally cannot be cancelled after access to the purchased material has been provided.

3. Before digital access is provided

If payment has succeeded but the digital product has not yet been made available because of a technical or payment-verification issue, contact us as soon as possible. We will verify the transaction and either provide the purchased access or, where the circumstances qualify, process the request under our Refund Policy.

4. Duplicate or incorrect transactions

If you believe you were charged more than once for the same order, or a confirmed payment was associated with the wrong product because of a verified system error, contact us within 7 days of purchase. We will review the transaction and provide correction or an eligible refund as appropriate.

5. Request and response timeline

Cancellation-related requests should be sent through our Contact Us details. We aim to respond within 2 business days. Where a refund is approved, the processing timeline in our Refund Policy applies.

6. Contact

Email support@prakashsirsnotes.in or call . Please include your order number and the email or mobile number used at checkout. Never share a UPI PIN, OTP, CVV, full card number, or banking password.